Terms of Service

Last updated: April 2026

These Terms of Service ("Terms") govern your use of the website the3amideas.com ("Website"), consulting services, and any applications, extensions, or widgets developed and published by The 3am Ideas ("we", "our", "us"). By using our Website or services, you agree to these Terms.

1. Services

The 3am Ideas is a Revenue Operations consulting agency. We provide:

• RevOps strategy, audits, and process optimisation
• CRM and technology stack implementation
• Revenue intelligence and dashboard development
• Sales and marketing alignment consulting
• Demand generation services
• Productivity tools and extensions for platforms including Zoho CRM

Each product or engagement's specific scope is described in its marketplace listing or statement of work.

2. Use of the Website

You may use our Website for lawful purposes to learn about our services, submit enquiries, and schedule consultations. You agree not to:

• Use the Website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the Website
• Transmit any harmful or malicious content through our contact forms
• Use automated systems to scrape or collect data from the Website

3. Consulting Engagements

All consulting engagements are governed by a separate statement of work or service agreement. These Terms apply generally; specific engagement terms take precedence where applicable.

Information shared during consultations and discovery calls is treated as confidential unless otherwise agreed.

4. Products & Extensions

By installing and using any application, extension, or widget developed by The 3am Ideas, you agree to the following:

• A valid account on the relevant platform (e.g., Zoho CRM Professional edition or above) is required
• A supported web browser is required (Google Chrome recommended)
• Any hardware requirements specified in the product listing must be met (e.g., microphone for recording features)

5. Acceptable Use

You agree to:

• Use our products and services only for legitimate business purposes
• Comply with all applicable laws in your jurisdiction
• Obtain necessary consents before recording any conversations using our products
• Not reverse engineer, modify, or redistribute our products

6. Recording Consent

For products that include recording functionality, it is your responsibility to ensure you have proper consent from all parties before recording. Laws regarding recording consent vary by jurisdiction. We are not responsible for any unauthorised recordings.

7. Accuracy & Disclaimers

Features such as speech-to-text transcription rely on browser-native APIs and may not be 100% accurate. All outputs are provided as-is and should be reviewed before use in critical decisions.

ROI calculations, projections, and estimates provided on our Website or during consultations are illustrative only and do not guarantee specific results.

8. Data Responsibility

All data generated by our products is stored within your own accounts (Zoho CRM, browser storage, etc.). You are responsible for managing, securing, and backing up this data. We do not have access to your data stored in your own systems.

9. Intellectual Property

All content on this Website — including text, design, graphics, and code — is the property of The 3am Ideas and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

Deliverables created during consulting engagements are governed by the applicable statement of work.

10. Limitation of Liability

Our website, products, and services are provided "as is" without warranty of any kind, express or implied. To the maximum extent permitted by law, The 3am Ideas shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website, products, or services.

11. Modifications

We reserve the right to modify, update, or discontinue any product, service, or these Terms at any time. Material changes to these Terms will be reflected with an updated date at the top of this page. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

12. Termination

You may stop using our website and services at any time. You may uninstall any of our products at your discretion. We may terminate or restrict access to our services if these Terms are violated.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.